Privacy and Breach Notification
Learn how your protected health information is safeguarded, how breaches are handled and reported, and how you'll be kept informed of any changes to privacy policies to ensure your trust and security.
Read moreHIPAA provides you with certain rights, including several new or expanded rights with regard to your Case Record and disclosures of Protected Health Information (PHI):
Learn how your protected health information is safeguarded, how breaches are handled and reported, and how you'll be kept informed of any changes to privacy policies to ensure your trust and security.
Read more
Discover what to expect when beginning biblical counseling at The Anchor — a compassionate, Christ-centered journey toward healing, clarity, and life transformation.
Read moreDue to my work schedule, I am not often immediately available to talk by phone. To schedule, change or cancel appointments it is easiest to reach me on my cell phone by texting me at (413) 663-0094.
Confidential messages may be left on my email. Once you have started counseling, I recommend contacting me by email at douglas.s.duncan6@gmail.com to schedule or change appointments. If you are difficult to reach and want to talk, please let me know of several times you may be available. Please note that messages left on my email are not HIPAA compliant because they do not fully protect your PHI. Only leave messages that do not contain sensitive personal health information (PHI).
You may try to reach me after hours for emergencies. Because I may not be available, please remember that if you believe you have a medical emergency, or may be at risk of harming yourself or someone else, you should call 911 or go to your nearest hospital emergency room for immediate help. If you are not at risk and can wait, please leave a text on my cell phone and I will get back to you as soon as I can. Make sure you identify yourself by name. If I am away for an extended time, such as on vacation, I will leave the name and number of a colleague who is also a Biblical counselor to contact.
On-line sessions are available through Simple Practice and you will be given a portal through which you will be sent links for accessing upcoming sessions.